Have a quick question for us but do not have time to call our 24/7 Customer Care Center? Why not send us an email?
Posts Tagged ‘Customer Support’
Thursday, April 16th, 2009
Here’s a Quick Way to Contact Us
Monday, March 30th, 2009
How to Stop Losing Your Expired Domain Names
Domain names, your slice of virtual identity, are extremely important. We know this and we refuse to let you forget when it comes time for your domain name to expire. 2 to 3 days before your domain name is set to expire, our awesome customer service team will personally call you to remind you about your domain name.
Tuesday, March 10th, 2009
We Love Feedback!
We take pride in knowing that we offer the best customer service out there. Not only are we based in the United States, (San Diego, California, to be exact) but we also are available to help 24 hours a day, 7 days a week. So, give our customer care center a call to help you solve your problem.
Tuesday, February 17th, 2009
Do You Know How Long You’ll Wait?
Believe me, I’ve been there too. Calling in for support on a product or service and been held up in some sort of automated “Press x for” loop when all you want to do is talk to someone. (Screaming doesn’t help either, especially if it’s one of those voice command systems.) After listening to 5 menus and being put on hold for what seems an eternity, should you hang up and try again? What if you have to wait twice as long the next time? How long will it take to reach someone?
Friday, February 13th, 2009
What’s in Your Mug: Drip or Pressed?
We drink a lot of coffee here. In fact, there are no less than 3 drip machines, 2 french presses and a fully-functional espresso machine in our office. Not to mention the local conglomerate coffee shop that we as an office keep in business with multiple daily coffee runs. It’s true. Your website is monitored 24/7 due in some part to the wonderful benefits of coffee. Not to say we are experts or coffee snobs (although a high percentage of our employees are former baristas), but if it deals with coffee we definitely have some opinions.
