TierraNet has some amazing employees and we’d like to show them off to our readers!

The first Employee Spotlight is on:

Amber, our Level 5 Customer Service Representative

So Amber, how long have you been with TierraNet?

I’ve been with TierraNet 4 years and 2 months

What are some of your daily duties at TierraNet?

Answering phones and emails, assisting with escalated trouble tickets, processing checks and doing deposits, signing up special accounts and helping other reps with what I can.

What’s your absolute favorite thing about working for TierraNet?

The family atmosphere, TierraNet is another one of my families.

Since you’ve been here for so long, what is your favorite memory of TierraNet?

When a co-worker fell out of their chair while talking on the phone to a customer!

Now, we’re gonna get personal. Where did you grow up?

San Diego

What hobbies do you have while you’re away from work?

I love to bake and spend time with my pets and children.

What are some things you always keep at your desk?

Hot Chocolate

Any last words to send to our blog readers?

Remember, any company you call and talk to someone, they are people too and we are all customers in one way or another. Be patient and understand technology is awesome, but a pill also!