Believe me, I’ve been there too. Calling in for support on a product or service and been held up in some sort of automated “Press x for” loop when all you want to do is talk to someone. (Screaming doesn’t help either, especially if it’s one of those voice command systems.) After listening to 5 menus and being put on hold for what seems an eternity, should you hang up and try again? What if you have to wait twice as long the next time? How long will it take to reach someone?
Archive for February, 2009
Tuesday, February 17th, 2009
Do You Know How Long You’ll Wait?
Friday, February 13th, 2009
She’ll Love Them…
Might want to pick up something else too, just in case.
Friday, February 13th, 2009
What’s in Your Mug: Drip or Pressed?
We drink a lot of coffee here. In fact, there are no less than 3 drip machines, 2 french presses and a fully-functional espresso machine in our office. Not to mention the local conglomerate coffee shop that we as an office keep in business with multiple daily coffee runs. It’s true. Your website is monitored 24/7 due in some part to the wonderful benefits of coffee. Not to say we are experts or coffee snobs (although a high percentage of our employees are former baristas), but if it deals with coffee we definitely have some opinions.
Tuesday, February 10th, 2009
TierraNet Pets: A Domain Registrar’s Best Friends
We work hard to support the ones we love, that’s why we want to share them with you. So, paw your way on down and read about the animal families we go home to every night. This is part 1 in a series.
Wednesday, February 4th, 2009
5 Simple Reasons to Buy a Premium Domain Name
The very first step in establishing a successful website is finding the right domain name. Every day countless numbers of online ventures are started but neglect to follow this very important rule. In an unending sea of sites, yours is ultimately just another drop in the ocean. With the wrong domain name and a sea of competitors, your site will struggle to float to the top. TierraNet offers a great solution: Premium Domains.
